The Chido journal
Notes from the operations floor
Practical writing on process improvement, Lean Six Sigma and operational capability — no jargon, no theory for its own sake.
Five questions to ask before your next improvement project
Most improvement projects fail before they start — they solve a symptom because nobody agreed on the problem. Five questions that prevent it.
The hidden cost of broken processes
Most organisations carry more waste, delay and rework than they realise — until it hits performance, people and profit. Here is how to see it.